Operations Management - MGNT 3430

Summer Semester, 2000

Dr. Stephen M. Rutner
GEORGIA SOUTHERN UNIVERSITY

Table of Contents

CATALOG DESCRIPTION

"Application of the principles of management to the planning, control, design, operation, and updating of operational systems both in the manufacturing and service sectors."

COURSE OBJECTIVES

The objectives of this course are:

1. To provide the student with a basic understanding of operations management;
   

2. To understand the rolls of a modern operations manager;
   

3. To learn the key terminology in the operations field;
   

4. To become familiar with some of the basic concepts and approaches which are helpful for analyzing and resolving operations problems; and
   

5. To develop an interest in the field of operations management.

PREREQUISITES

·         MGNT 3120 (MGT 351) - Management and Organizational Behavior

·         BUSA 3131 (MGT 354) - Business Statistics

REQUIRED COURSE MATERIALS

Text:  Operations Management: Concepts in Manufacturing and Service, 2^nd Ed., Markland, Vickery, and Davis, 1998.

Student Workbook packets are available for purchase at the Campus Bookstore through Eagle Printing. These packets contain copies of the many transparencies which will be used during the regularly-scheduled lectures in this course. This quarter there will be only one packet that will contain all the material covered throughout the course.

OFFICE HOURS

Professor: Stephen M. Rutner, Ph.D.
Office: Business Building 2238
Phone: 912-681-0588
Fax:      912-681-0253
E-Mail: srutner@gasou.edu
Web Page: www.rutner.com
Web Page #2: www2.gasou.edu/facstaff/srutner/
Web Page #3: www2.gasou.edu/coba/centers/lit/

Office Hours: M – F        1:00 – 2:00 pm

Class Schedule: M - F         2:00 – 3:50 pm

STRUCTURE OF COURSE

This course meets every day throughout the quarter. The three principal types of classroom activities include the following:

Four examinations will be given this semester:

Also, there will be various assignments during the quarter. This will include specific problems, hand-out assignments, and mini-cases. The total of these will count for 150 points.

Finally, class participation will be required. This will include both discussions in class and keeping current on logistics literature. There are a number of points to keep in mind about participation. First, attendance is not required, but is a necessary step for participation. Attendance alone does not equate to participation. Each student is required to add to the class discussion. This area will count for 100 points of the final grade.

GRADING POLICIES

As mentioned previously, each exam, assignment, etc. has a point value. Based on the values of these assignments, final course grades will be based on the following minimum standards.

The professor reserves the right to add extra credit assignments throughout the quarter. Any extra credit assignments will add points directly to the end total. Therefore, a ten point assignment would make it possible to earn up to 610 points during the quarter.

POLICIES

EXAMINATION MAKEUP POLICY

General course policy is that no makeup examinations will be given unless a student can prove in writing that circumstances of an extraordinary nature necessitated an absence from a particular examination. Since examination dates have been announced well in advance, employment interviews or plant visits will not be a valid excuse for missing a regularly-scheduled examination. All of the exam dates for this course have been announced as of the first day of class. Students should view these dates as firm, and schedule other commitments around the exam dates.

Providing that a valid excuse has been approved by the instructor, anyone missing one of the first three regularly-scheduled exams will be permitted to take a special makeup exam during the last week of class. This makeup exam will consist of fifty (50) questions, and will be comprehensive over the material from the first three exams. This exam will be given on near the end of the quarter based on the student’s and professor’s schedules.

Any student missing more than one examination, for whatever reason, will not be offered any opportunity to take the comprehensive makeup, and will not receive a passing grade for the course. Any student in this situation is encouraged to re-take the entire course at a time when circumstances may permit attendance at all of the regularly-scheduled examinations.

The offering of any makeup examination is entirely at the discretion of the instructor. Each situation will be dealt with as fairly and objectively as possible.


ATTENDANCE POLICY

Although prompt, regular attendance will prove to be helpful to students in this course, there is no easy way to require and monitor attendance on a daily basis. Thus, this important aspect of the course is left up to each individual student.

Arriving late and/or leaving class early, however, is extremely disruptive and annoying to the instructor and to other students taking the course. For this reason, anyone attending class should plan to stay until all material has been covered, and the instructor has dismissed the class. Otherwise, it would be better not to show up at all, and thus avoid inconveniencing others.

INCLEMENT WEATHER POLICY

If inclement weather (e.g., snowstorm, hurricane, etc.) makes it difficult or impossible for a significant number of students to be in class on an exam day, the examination will be postponed until the next regularly-scheduled class period. While this policy probably will be an inconvenience to those who are able to get to class, it will assure all students that everyone takes the same exam under identical circumstances. The idea of giving a make-up exam to large numbers of students simply is not feasible in a class as large as Logistics 375. Thus, everyone will need to be as flexible as possible if an exam date needs to change due to inclement weather.

ACADEMIC DISHONESTY

The policy of the College of Business Administration is that any academic dishonesty shall result in a grade of "F" for the course. This policy will be enforced strictly in this course. Please refer to Hilltopics or The Eagle Eye student handbook for a discussion of academic dishonesty.

ADDITIONAL COURSES IN OPERATIONS & LOGISTICS

MGNT 4434: Operations Strategy
MGNT 4435: Management of Quality
MGNT 4436: Planning and Control Operations Management
MGNT 4437: Service Operations Management
MGNT 6321: Production / Operations Management (MBA)
MGNT 7322: Management of Operations for Competitive Advantage (MBA)
MGNT 7336: Readings in Total Quality Management (MBA)

LOGT 3231: Principles of Transportation
LOGT 3232: Business Logistics
LOGT 4231: LIT Operations
LOGT 4232: International Logistics
LOGT 4263: Seminar in Intermodal Transportation
LOGT 5204: Special Topics in Logistics
LOGT 5835: LIT Independent Study
LOGT 7432: Logistics Fundamentals and Strategy (MBA)

HOW TO SUCCEED

The key to success in the class consists of a number of simple steps.

1. Attend all classes

2. Participate in class

3. Keep up with the material throughout the term

4. Don’t snivel!

OPERATIONS MANAGEMENT - MGNT 3430
Course Outline ­ Summer, 2000